Aviation IT · DevOps · Platform Engineering · AI Automation
SHIVANG
NAYAR
I |
"I don't just keep systems running —
I architect them to never go down."
shivangnayar22@gmail.com  ·  +91 81308 92726  ·  LinkedIn  ·  GitHub
✈ Aviation IT Domain ⬡ HA & Multi-Cluster ⚙ CI/CD Automation ◎ Agentic AI ◈ FinOps AI ◉ Observability ⬢ API Platform
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Services CI/CD Automated
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Years in Aviation IT
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LLM / AI Platforms
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Cloud Platforms (Azure · AWS · GCP)
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Cost Saved via FinOps AI
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CDIO Awards Won
Domain Expertise
Aviation IT
& Operations
3+ Years · IndiGo · Asia's Largest Low-Cost Carrier
✈
Flight Operations
Platform infrastructure supporting real-time flight ops, crew management, and dispatch systems for a 300+ aircraft fleet.
🎫
Booking & NDC APIs
Built and deployed C#/.NET APIs and NDC developer portal on Red Hat 3scale — enabling external booking ecosystem integrations.
🛡
Mission-Critical HA
Designed and operated zero-downtime infrastructure for systems where outages directly impact flight departures and passenger journeys.
📊
Ops Intelligence
Built AIMS, JOC, WingOps and OCC operational dashboards — animated topology maps for real-time airline operations monitoring.
🤖
AI for Aviation Ops
Deployed Agentic AI for automated RCA, SOP lookup, and NOC incident response — built specifically for aviation operational workflows.
💰
FinOps at Scale
Delivered AI-driven cost optimisation across aviation IT infrastructure — automated node scaling tied to airline operations schedules.
✈ Asia's Largest Low-Cost Carrier · 300+ Aircraft Fleet · 100M+ Annual Passengers · Mission-Critical 24/7 IT Operations · 3+ Years Embedded in Aviation IT
01
Skill · High Availability Architecture
Zero
Downtime
Multi-Cluster · Disaster Recovery · Fault Tolerance
"In aviation IT, infrastructure downtime means flight delays. I build systems engineered to never blink."
  • Design and implement active-active multi-cluster OpenShift architectures — workloads split across clusters so no single failure takes down production.
  • Configure CDN-level traffic diversion (Akamai / load balancers) with precise percentage splits for fault tolerance and seamless failover.
  • Build full DR setups — automated failover, replication strategies, and RTO/RPO targets met without manual intervention.
  • Deploy blue-green and canary release pipelines — production updates with zero user impact.
✓ Org benefit: Near-zero unplanned outages. SLA compliance without firefighting.
OpenShift 4.x Kubernetes Akamai CDN Blue-Green Canary Deploy DR / HA
HA CLUSTERS
02
Skill · Delivery Automation
CI/CD
at Scale
Jenkins · ArgoCD · GitOps · 200+ Services
"Manual deployments are a risk. Automated ones are a superpower."
  • Build end-to-end Jenkins + ArgoCD pipelines that take code from commit to production — automated build, test, security scan, and deploy across all environments.
  • Create custom Docker-based Jenkins agents tailored per project — standardised, reproducible builds that eliminate "works on my machine" failures.
  • Implement GitOps workflows where infrastructure state is version-controlled — every change is auditable, rollbacks are one-click.
  • Automated database CI/CD (MSSQL) — multi-server, multi-script execution in seconds, eliminating DBA bottlenecks in release cycles.
✓ Org benefit: Faster releases. Fewer release-day incidents. Full audit trail.
Jenkins ArgoCD Docker GitOps Podman MSSQL CI/CD GitHub Actions
CI/CD PIPELINE
03
Skill · AI-Driven Operations
Agentic
AI Ops
RCA Automation · CLI Agents · MCP Tooling
"Aviation NOC teams can't afford slow incident response. AI generates the RCA while the engineer is still reading the alert."
  • Build agentic AI assistants that auto-fetch logs, cluster data and must-gather files — then generate full RCAs and draft support responses without human involvement.
  • Develop CLI-based AI tools for ops teams — type one command, get instant cluster health, incident timeline, and recommended fix. Cuts MTTR dramatically.
  • Integrate MCP (Model Context Protocol) servers to connect AI agents with live systems — Gmail, GitHub, Slack, internal APIs — enabling fully automated DevOps workflows.
  • Deploy OpenShift Lightspeed for natural-language cluster troubleshooting — engineers describe a problem, AI suggests the exact fix.
✓ Org benefit: L1/L2 time freed from repetitive diagnosis. Incidents resolved 10× faster.
Agentic AI MCP Servers OpenShift Lightspeed Python Gemini / LLMs CLI Tooling
AI AGENT NETWORK
04
Skill · Cloud Cost Engineering
FinOps
AI
Cost Optimisation · Idle Node Scaling · Licensing Control
"Cloud bills grow silently. AI watches every pod so finance doesn't get a shock."
  • Design AI-driven FinOps dashboards that analyse CPU and memory per pod and node in real time — always-on cost visibility across the entire cluster.
  • Build automated idle node scale-down logic — AI detects underutilised worker nodes and shrinks the cluster before licensing thresholds are crossed.
  • Directly reduce infra spend and vendor licensing costs — savings come from intelligent automation, not manual toil.
  • Deliver cost reporting and anomaly alerting so engineering and finance teams have a shared view of cloud economics.
✓ Org benefit: Measurable cloud cost reduction. No surprise licensing overruns.
FinOps AI Dashboards Auto Scaling Cost Optimisation Datadog Kubernetes HPA
FINOPS AI
05
Skill · Full-Stack Observability
Obs
Stack
Logs · Traces · RUM · Session Replay
"Logs. Metrics. Traces. Sessions. Everything visible, nothing hidden."
  • Architect and deploy self-hosted full observability stacks — eliminating expensive SaaS vendor lock-in while providing richer telemetry.
  • Set up Grafana Loki + Alloy for centralised log aggregation across all services and clusters; configure label extraction pipelines and alerting rules.
  • Deploy Tempo distributed tracing — every request visible end-to-end, latency bottlenecks identified instantly.
  • Instrument applications with OpenTelemetry (OTel) — language-agnostic auto-instrumentation for .NET, Node, Python services with zero code changes.
  • Deploy OpenReplay for session replay on Kubernetes/OpenShift — watch real user journeys to diagnose frontend bugs and UX failures.
  • Build air-gapped observability dashboards (React + Vite + nginx) for environments with no external internet access.
✓ Org benefit: End-to-end self-hosted observability. Full telemetry, zero vendor lock-in.
Grafana Loki TempoStack Faro / Alloy OpenReplay OTel Azure Blob Datadog
OBSERVABILITY
06
Skill · API Platform Engineering
API
Platform
3scale · Developer Portals · External Ecosystems
"APIs are only valuable if developers can discover and use them. I build that bridge."
  • Deploy and manage Red Hat 3scale API Management — rate limiting, authentication, analytics, and developer onboarding in one platform.
  • Build self-service developer portals — external developers can browse APIs, get credentials, test endpoints, and go live without touching the backend team.
  • Enable ecosystem adoption — opening APIs to partners and third-party developers creates new integration opportunities and revenue channels.
  • Implement MCP (Model Context Protocol) integrations so AI agents can call live APIs autonomously — enabling intelligent workflow automation across business systems.
✓ Org benefit: Developer self-service at scale. APIs become a product, not a burden.
Red Hat 3scale API Management Developer Portal MCP Servers REST / NDC OpenShift
API PLATFORM
Why Hire Me
What I Bring
to Your Org
01
0%
Zero Downtime
Infrastructure
Active-active clusters, automated DR, blue-green deploys — proven in aviation where a system outage means grounded flights and stranded passengers.
SLA met consistently. Ops team sleeps at night.
02
0
Full Release
Automation
Git push to production in minutes. Fully automated, tested, auditable. Engineering team 10× faster.
Release cycles shrink. Human error eliminated.
03
0×
AI That Does
the Work
Agentic AI that writes RCAs, fetches logs, diagnoses incidents — without human involvement.
L1/L2 engineer hours reclaimed. MTTR drops.
04
0%
Cloud Cost
Control
AI FinOps dashboard watches every pod, scales down idle nodes — before licensing thresholds are crossed.
Infra costs cut. No licensing overruns.
05
0
Total
Observability
Full observability stack — logs, traces, RUM, session replay — deployed end-to-end on OpenShift in production aviation environments. Every service instrumented, every issue traceable.
Full telemetry. No vendor lock-in.
06
0
Open API
Ecosystems
API platforms and developer portals that turn internal services into products — partner integrations, AI agent workflows.
APIs adopted externally. New channels opened.
Recognition
Awards
🏆
IndiGo Digital · Intelligence Everywhere
Best Solution Provider
DIGITAL
Awarded by Neetan Chopra, Chief Digital and Information Officer, IndiGo — in recognition of excellence in the category of Best Solution Provider and unwavering commitment to transforming every touchpoint.
IndiGo Digital CDIO Recognition Best Solution Provider
🥇
IndiGo Digital · Intelligence Everywhere
Invisible Operations
EXCELLENCE
Second award from IndiGo Digital — recognised in the category of Invisible Operations for delivering infrastructure and automation so seamless it becomes invisible to the business. Signed by the Chief Digital and Information Officer.
IndiGo Digital Invisible Ops CDIO Recognition
🎤
DevConf.CZ · Sponsored by Red Hat
Global Conference Speaker
OPEN SOURCE
Invited speaker at one of the world's leading Red Hat-sponsored open-source conferences. Presented IndiGo's journey in multi-cluster architecture, Agentic AI automation, and FinOps AI — to a global DevOps audience.
DevConf.CZ Red Hat Global Speaker
Work History
Experience
DevOps Engineer
IndiGo · InterGlobe Aviation Ltd · Full-time
Sep 2024 – Present
1 yr 10 mos
Gurugram, Haryana · On-site
  • Led active-active multi-cluster OpenShift architecture (Project Zero Bug) — Akamai 50/50 traffic diversion, zero-downtime blue-green and canary rollouts.
  • Built Agentic AI assistant for Red Hat support — automated RCA generation, log fetching, must-gather, and case replies with zero manual effort.
  • Deployed AI-driven FinOps dashboard — real-time CPU/memory analysis per pod, automated idle node scale-down, significant licensing cost savings.
  • Architected and delivered a production-grade self-hosted observability platform — LokiStack, TempoStack, Grafana Faro, Alloy (OTel), OpenReplay on OCP — end-to-end owned.
  • Developed IndiGo NDC Developer Portal using Red Hat 3scale — opened APIs to external ecosystem.
  • Deployed OpenShift Lightspeed and built CLI Agentic AI tool for L1/L2 — drastically reduced MTTR.
  • Awarded Best Solution Provider and Invisible Operations by IndiGo CDIO.
OpenShiftAkamaiAgentic AIFinOps AISpinnakerIstio3scale
DevOps Engineer
Adecco · Full-time
Apr 2024 – Sep 2024
6 mos
Gurugram, Haryana · On-site
  • Collaborated with the IndiGo OpenShift Container Platform team supporting 3scale API management and container platform operations.
  • Developed and optimised CI/CD pipelines in Jenkins — automated build, test and deploy for 200+ services.
  • Created custom Docker-based Jenkins agents enabling standardised, reproducible builds across all environments.
  • Led L1 monitoring team — mentored members on proactive incident detection, escalation and resolution.
  • Recognised for exceptional performance and transitioned directly into a key role at IndiGo Airlines.
JenkinsDockerOpenShiftCI/CDL1 Lead
Software Developer Intern
IndiGo · InterGlobe Aviation Ltd · Internship
Jan 2024 – Apr 2024
4 mos
Gurugram, Haryana · On-site
  • Developed robust APIs using C# and .NET Core for the flight booking website — seamless integration across multiple software systems.
  • Deployed and managed containerised applications on OpenShift — scaling, high availability, and monitoring.
  • Built CI/CD pipelines with Jenkins, automating the software development lifecycle for faster delivery.
  • Built web parts and JSON-formatted lists in Microsoft SharePoint for team collaboration and document management.
  • Developed dynamic and responsive UIs using React.js for flight booking web applications.
C# / .NET CoreReact.jsOpenShiftJenkinsSharePoint
Software Developer Intern
IndiGo · InterGlobe Aviation Ltd · Internship
May 2023 – Jul 2023
3 mos
India · On-site
  • Built and maintained APIs using C# / ASP.NET Web API for the flight booking platform.
  • Deployed containerised applications on OpenShift with performance monitoring and proactive issue resolution.
  • Implemented CI/CD pipelines with Jenkins for automated software delivery.
  • Developed React.js UIs and SharePoint web parts for internal tooling.
ASP.NET Web APIReact.jsOpenShiftJenkins
Project Management Intern
IndiGo · InterGlobe Aviation Ltd · Internship
Jun 2022 – Aug 2022
3 mos
India · On-site
  • Deployed OpenShift Container Platform on VMware UPI — ignition files, F5 load balancer config, DNS entries, storage classes, PVCs, NFS registry, HTPasswd/LDAP integration.
  • Managed VMware Datacenter operations — VM creation, datastore management, vCenter cluster config, SRM-based DR drills.
  • Executed Disaster Recovery drills using VMware SRM and SQL Always-On native replication.
  • Configured cluster monitoring, storage classes and local registry for OpenShift deployments.
OpenShift UPIVMwareF5 LBDR / SRMLDAP
Academic Background
Education
Rajasthan Technical University, Kota
Bachelor of Technology · Computer Science & Engineering · July 2020 – April 2024
8.8
CGPA
Technical Arsenal
Skills
Cloud Platforms
Azure (AKS, Blob, DevOps)
AWS (EKS, S3, EC2, IAM)
Google Cloud (GKE, GCS)
Red Hat OpenShift (OCP 4.x)
Kubernetes (self-managed)
Akamai CDN / Edge
DevOps & Automation
Jenkins
ArgoCD / GitOps
Docker / Podman
Blue-Green / Canary
Terraform / IaC
Red Hat 3scale API Mgmt
AI & LLM Platforms
Google Gemini (1.5 / 2.5 Flash)
OpenAI GPT-4 / o1 / API
Azure AI Foundry / Azure OpenAI
Agentic AI / MCP Servers
OpenShift AI / Lightspeed
LangChain / LlamaIndex
Anthropic Claude API
Observability & FinOps
Grafana Loki / TempoStack
Grafana Faro / Alloy (OTel)
OpenReplay (Session Replay)
Datadog
FinOps AI (Cost Automation)
Languages & Frameworks
Python
JavaScript / React
C++ / Java / C#
Express.js / Node
Databases & Messaging
MSSQL / MySQL
MongoDB
TimescaleDB
Redis
MQTT / Kafka
HIRE ME
Open to Opportunities
DevOps · AI · Platform
Engineering at Scale
OpenShift Expert · Agentic AI Builder · FinOps Architect · Global Speaker
Based in India · Open to remote & hybrid roles globally
shivangnayar22@gmail.com +91 81308 92726 LinkedIn GitHub